Capone System

Capone to system do windykacji należności, który umożliwia departamentom odpowiedzialnym za windykację kontrolę, zarządzanie oraz zautomatyzowanie wszystkich procesów windykacyjnych zachodzących w banku. System pomaga bankom zmniejszyć tzw. zły dług oraz poprawić płynność finansową poprzez optymalizację kosztów windykacyjnych. System Capone to dojrzałe i elastyczne rozwiązanie, które oferuje szeroki wachlarz funkcjonalności przy zaskakująco krótkim czasie wdrożenia.

Capone Banking is an enterprise debt collection system that enables collection departments to control, manage and automate all debt collection processes of the bank. Capone Banking helps banks reduce bad debt and improve the cash flow while optimizing collection costs. Capone Banking is a mature and complete debt collection software solution, delivering a wide range of functionality and flexibility with a surprisingly short implementation time.

Capone Banking Collection System covers all collection stages a banking software should cover: early collection, late collection, fraud and interactions with collection agencies. Collection departments can follow customers even before the first day in default, for prevention or fraud purposes, and after the first due day through each collection stages until cure or legal processes completion.

Zarządzanie zadaniami w systemie Capone

Functionality:

Powerful, easy to use graphical configuration for collection strategies - collection departments can define any number of actions and strategies without IT intervention and can modify ongoing strategies in order to adapt to changing business needs very quickly
Flexible hierarchy for 360° view of the case - Capone imports all the relevant data from external systems for the whole population of customers
Advanced working queues management - team leaders can prioritize and filter queues, can hide or show accounts inside the queue, and can move accounts between queues or collectors
Payment agreements and payment promises - payment promises can be followed-up by the system automatically. If the promise is not kept, the system will automatically trigger an alert for the collector
Documents production - collection departments can generate and send any number of documents
Alerts and reminders

Benefits:

Reduced collection costs
Control and reduction of bad debt
Total control of the collection processes by defining flexible collection strategies
Increased effectiveness of the collection process
Improves cash flow
History of the whole collection relationship with the client